bdt997 Privacy Policy
At bdt997, your personal information is completely safe with us. What data we collect, how we use it, and how we keep it secure — this policy explains everything clearly.
This Privacy Policy ("Policy") applies to users of the bdt997 platform. By using this site, you are considered to have given your consent to the terms of this policy. Our platform takes the highest technical and administrative measures to protect your information.
1. Information Collection
For the purpose of registration and providing services on the bdt997 platform, we may collect the following types of information:
1.1 Personal Identity Information
- Your full name and username
- Email address and contact details
- Date of birth — for age verification purposes (21+ confirmation)
- National ID card or passport number — required for identity verification when necessary
- Address and residence information
1.2 Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
- Transaction history — records of deposits and withdrawals
- Account balance and bonus information
1.3 Technical and Usage Information
- IP address, browser type and operating system information
- Device identifier information (Device ID)
- Browsing activity on the site, click patterns and session data
- Information collected from cookies and similar tracking technologies
- Gaming history and preferences
1.4 Communication Information
If you contact our customer service team via live chat or email, records of those conversations may be stored.
2. Purpose of Using Information
bdt997 uses the collected information for the following lawful purposes:
2.1 Account Management and Service Delivery
- Completing the registration process and keeping the account active
- Processing deposit and withdrawal transactions
- Providing bonuses, promos and cashback benefits
- Ensuring VIP program benefits
2.2 Security and Fraud Prevention
- Ensuring account security and preventing unauthorized access
- Identifying suspicious activity and conducting investigations
- Fulfilling age verification and identity verification requirements
- Applying responsible gaming policies
2.3 Communication and Customer Service
- Sending important account-related notifications and updates
- Responding to support requests
- Informing you about promotional offers subject to your consent
2.4 Service Improvement
- Identifying and resolving technical issues on the platform
- Analysing user experience to improve service quality
- Introducing new games and features
3. Data Storage and Security
The security of your information is our highest priority. bdt997 uses the latest industry-standard technology to keep your sensitive information secure.
3.1 Technical Security Measures
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Protection of stored data through 256-bit AES encryption
- Firewall and intrusion detection systems
- Secure server infrastructure and regular security audits
- Two-Factor Authentication support
3.2 Administrative Security Measures
- Only authorised personnel may access personal information
- Staff privacy training and regular evaluations
- Data access logs are maintained
3.3 Data Retention Period
Your personal information will be retained for as long as your account remains active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations. Financial transaction records are retained in accordance with applicable regulations.
4. Sharing Information with Third Parties
bdt997 does not sell your personal information or transfer it to third parties without authorisation. However, limited information may be shared in the following cases:
4.1 Service Provider Partners
The minimum necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technology services and customer service delivery. These partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be disclosed in compliance with applicable law in response to legal directives from a court or competent authority, or in connection with anti-money laundering or fraud investigations.
4.3 Business Restructuring
In the event of a company merger or acquisition, user information may be transferred. Users will be notified in advance in such cases.
Important: bdt997 never sells your personal information to third parties for commercial purposes.
5. Cookies Policy
The bdt997 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring the core functionality of the site. These cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Used to analyse site traffic and user behaviour — helpful for improving service quality.
5.2 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some functionality of the site.
6. Your Rights
As a registered user of bdt997, you have the following rights regarding your own information:
6.1 Right to Access Information
You may request at any time to know what information we hold about you. Contact our customer service team via live chat or email.
6.2 Right to Correct Information
If any information we hold about you is incorrect or incomplete, you may request a correction through account settings or customer service.
6.3 Right to Delete Information
In certain circumstances you may request deletion of your personal information. However, some information may need to be retained due to legal obligations.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. Let us know via email or live chat and we will act promptly.
6.5 Right to Data Portability
You have the right to receive your own information in a structured, readable format. Upon request, we can provide you with a copy of your data.
7. Protection of Minors
bdt997 is a responsible gaming platform. Our services are for persons aged 21 or above only. We do not knowingly collect any information from minors.
Age verification is carried out at the time of registration. If a minor has registered by mistake and this comes to our attention, that account will be closed immediately and the collected information will be deleted.
8. Changes to This Policy
bdt997 reserves the right to change or update this privacy policy as needed. If there are any significant changes to the policy:
- The updated date on this page will be changed
- Registered users will be notified by email in the case of important changes
- You may be notified via a notice when accessing the site
Continued use of the platform after an update will be considered as your consent to the revised policy. We therefore recommend reviewing this page regularly.
9. Contact Us
If you have any questions, comments or requests regarding this privacy policy or your information, please contact our customer service team:
24/7 support in Bengali — start a live chat from any page on the site
[email protected]
Our privacy team will generally respond to your request within business days. For urgent matters, please use live chat.